Employment Opportunities

Essential Functions

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy. Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Must be able to take xrays or learn how to take xrays of feet through training.  (The expectations will be set before start date)
• Greets and communicates with patients and significant others in a manner consistent with caring and respect.
• Will be the point of contact for COVID screening in the office
• Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency.
• Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education.

Additional Requirements

• High School Diploma or GED
• Medical Assistant Certification is NOT required
• Preference will be given to applicants that are already certified at the time of application.

For customers walking through the main entrance, the receptionist is their first point of contact at Red Cedar Pediatry. The receptionist will provide the customers with a best in class service.

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect.
• Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency.
• Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education.

Additional Requirements

• High School Diploma
• 1 year previous medical office/ reception experience, preferred
• Billing background